Terms of Service

Please read the following user agreement to understand the requirements of the website's utility.

Preface

Welcome to trackandtackle.com (the "Website"). This Website is provided solely to assist customers in gathering information, posting opinions of related issues and engaging in interactive purposes. The term "you" or "user", refers to the customer visiting the Website and/or contributing content on this Website.

PLEASE READ THESE TERMS OF SERVICE (“Agreement”) CAREFULLY BEFORE USING THE SERVICES OFFERED BY trackandtack.com, AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. THESE INCLUDE VARIOUS LIMITATIONS AND DISCLAIMERS. BY VISITING THE WEBSITE OR USING THE SERVICES IN ANY MANNER, YOU AGREE THAT YOU HAVE READ AND AGREE TO BE BOUND BY AND A PARTY TO THE TERMS AND CONDITIONS OF THIS AGREEMENT TO THE EXCLUSION OF ALL OTHER TERMS. Latest published and came into force for all users July 1, 2017.

Throughout the site, the terms “we”, “us”, “our”, Track & Tackle" and “Track and Tackle” refer to trackandtackle.com.  Track & Tackle offers this website, including all information, content, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By accessing or using this Website in any manner, you agree to be bound by the terms and conditions. Please read the terms and conditions carefully. If you do not accept all of these terms and conditions, please do not use this Website. Be sure to return to this page periodically to review the most current version of the terms and conditions. We reserve the right at any time, at our sole discretion, to change or otherwise modify the terms and conditions without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified terms and conditions.

Operation

The Site may be used to facilitate the publication of advertisements and booking a outdoor package, adventure or other. Such packages are inserted among Classifieds on the Site by trip providers. The ads can be viewed without being registered to the service. However, if a visitor wants to book a package or create an announcement, he/she must first create a Track & Tackle Account. As mentioned above, Track & Tackle provides an online platform with appropriate technology allowing Customers and Trip Providers to meet online and organize packages/experience(s) reservations directly with each other. Track & Tackle does not own or operate the trip providers; it has no control of the quality of services or goods the provider offers under these packages, including transport services or travel. Unless otherwise expressly stated on the platform, Track & Tackle’s responsibilities are limited to the following: (i) facilitating access to the Site, and (ii) act as payment collection agent limited under each provider in order to accept payments on behalf of the Provider. Despite the checks carried out by Track & Tackle on the quality and content of ads, Track & Tackle does not control the legality or suitability of each Package. Track & Tackle excludes any liability for ads and experiences. Therefore, reservations are made at the individuals own risk. Postings on our website is provided on an "as is" and "as available" basis and is based on the information provided to us by the trip providers.

Users must meet the following prerequisites:

For the Trip Provider:
Having accepted these Terms; Be over 18 years of age; Be registered on the site with the true identity and providing accurate information about their location, means of contact and payment. For risky activities, possess the qualifications (if any) or any other document certifying the ability to perform, train and support one or more of the legal Experiences.

For the customer:
Having accepted these Terms; Be an adult over 18 years; Being registered on the site with his/her true identity and providing accurate information about their location, means of contact and payment; Possess diplomas, certificates or licences evidencing the ability and capacity to perform a risky business if required to complete the experience; Be holder of a valid credit card.


There may be special offers, promotional events, contests and cheaper rates available on our website for specific packages or trip providers. However, these offers may carry special conditions and restrictions, specifically to cancellation and refunds. Please review the trip package or offer details carefully so that you are aware of them before booking.

Trip Providers (Suppliers)

To create an Ad several essential and mandatory questions will be asked about the type of trip offered. To be among the ads through the Site, all trips must have valid contact information. Announcements will be made public via the Site. Other users may book the trip through the Site according to the information mentioned in the advert. You understand and agree that: when a booking request is made for your package, the provider cannot ask for a higher price to be paid than stated in the reservation request. The Provider agrees to be responsible for any announcement they publish. Accordingly, the Provider declares and guarantees that any announcement that is published and reservations for a trip or any trip performed by an individual or group subject to an announcement having been published (i) does not violate any stated agreement and will comply with all applicable laws, tax obligations, rules and regulations and (b) does not violate the rights of third parties. Track & Tackle disclaims all liability for compliance by the Provider of all agreements or obligations entered into with third parties, as well as applicable laws, rules and regulations. The Provider acknowledges and agrees to be responsible for its own acts and omissions as well as having a valid liability insurance policy. Track & Tackle reserves the right at any time and without notice, to remove or disable access to any Advertisement for any reason whatsoever, including ads that Track & Tackle, in its sole discretion, consider questionable for any reason, as contrary to these Terms in force or as detrimental to the Site or its visitors. The Provider understands and agrees that Track & Tackle does not act as an insurer or other contracted employee for your account.

Although Track & Tackle may undertake additional checks and procedures to verify or ascertain the identity or the history of a User or Provider, Track & Tackle does not make any statement, confirmation or approval of Users or Providers. When the User uses the Site, you agree that any recourse or legal liability sought as a result of acts or omissions of other users or third parties is limited to a claim against users or other third parties causing the damage suffered.

When the user has found the package that suits them, they can perform a simple reservation request to the Provider. The Provider is then notified by email of the booking request and determines in its sole discretion whether to accept or not the request. If the Provider confirms the trip of the reservation request, the User is informed by email provided that the payment was made with Track & Tackle. If the provider refuses the trip reservation request, the user is notified by email. If the provider does not respond favorably to or refuses the reservation, the reservation request lapses. Reservation lapses will result in automatic cancellation and any amount received by Track & Tackle for that booking will be refunded to the credit card and such prior authorization of the credit card will be abandoned. Following completion of the trip, both sides have the opportunity to evaluate each other on the Site. Track & Tackle is not responsible for peer reviews. However, it reserves the right to remove the evaluation by a customer or Provider if deemed non-compliant or defamatory against a customer or a Provider. Regarding the trip, the two parties undertake to respect the dates and times provided when booking.

Track & Tackle Vouchers

The customer will receive a personalized Track & Tackle voucher (“Voucher”) for each trip or service booked. You must print and provide the original, authentic Track & Tackle Voucher to the appropriate service provider in order to redeem your trip. Your reservation cannot be honored or redeemed without presenting a valid Track & Tackle Voucher.

For security purposes, when redeeming your Track & Tackle Voucher you must present a valid Photo ID and sign the Track & Tackle Voucher. This is for identification purposes and helps us to prevent fraud.

Please note that your Track & Tackle Voucher(s) can be confiscated - and immediately canceled without refund - if your signature is not present and/or name does not match those shown your Photo ID.

Triple Guarantee

Trip Satisfaction

The trip satisfaction guarantee applies to new purchases only. When a trip is booked through Track & Tackle and the experience with the chosen trip provider is negative and the user chooses not to return to the same trip provider, Track & Tackle will apply the online payment amount towards the users next trip booked through Track & Tackle with a different trip provider. The booking for which the trip satisfaction guarantee applies must be for a similar package style and value. Any payment made directly to the trip supplier who provided the trip resulting in the negative experience is not included in the amount applied to the booking involving the trip satisfaction guarantee.

Price Match

Our service is free of charge as suppliers pay a commission to Track & Tackle when the end user has completed the service which they paid for. Unlike many other parties, we do not charge for our Service or add any additional fees to the posted rate other than applicable regional taxes.

The Price Match Guarantee applies to new purchases only, we guarantee that prices are not marked-up on trip packages and the prices posted on Track & Tackle are equal to or better than the trip suppliers regular rates. The guarantee is applicable to the regular posted rates of individual trip suppliers and not special rates, promotions or loyalty programs. Track & Tackle’s intention is offer the same rates as the trip suppliers themselves. 

If before booking your trip on Track & Tackle you discover the regular rate with the same trip supplier, is less than the amount posted on the Track & Tackle website, contact us immediately so that we can resolve the discrepancy.

Price Match Requirement checklist
  • The other offer must be from the same trip supplier’s regular rates
  • The other offer must be for the same property, accommodation type and activity.
  • The other offer must be for the same dates and times.
  • To allow Track & Tackle to match the offer, Track & Tackle must be contacted before booking occurs.
When guarantee is invalidated?
  • If the other offer is a special promotion or deal.

Cancellation Policy

A booking made on Track & Tackle can be cancelled at any time for a full refund of the payment made online to Track & Tackle.  The cancellation policy of individual trip suppliers may differ and the guarantee does not apply to any payment made directly to them for the trip booked. To receive a refund from Track & Tackle, proof of the cancellation with the individual trip supplier must be provided. The guarantee does not apply to rescheduling of trip dates. No refunds are available once a trip or service has commenced, or in respect of any package, activity, or any other services utilized, including the occurrence of a no show from the client. Additional cancellation fees and/or calendar days may be levied by the individual trip supplier. Please note that certain rates or special offers are not eligible for cancellation or change.

Trip suppliers with listings on trackandtackle.com often have their own cancellation policies, by making a reservation with a Supplier, you accept and agree to the relevant cancellation and no-show policy of that Supplier, and to any additional terms and conditions of the Supplier that may apply to your trip. Their policies should be stated with each listing. Before booking, read and understand them carefully. If their cancellation policy is not stated in the listing send a request through the messaging system to have them sent to you before booking. If you are late or delayed on arrival date or only arrive the next day, make sure to communicate this with the Supplier so they know when to expect you to avoid cancellation of your booking or charge a no-show fee.

We reserve the right, in our sole discretion, to modify or discontinue the Triple Guarantee program or to restrict its availability to any person, at any time, for any reason, and without prior notice or liability to you.  No change to the Triple Guarantee program will affect any cases that has already been dealt with.  The failure by us to enforce any provision of these Terms of Service shall not constitute a waiver of that provision.

The value of the transaction may be subject to taxes, duties, foreign transaction, currency exchange or other fees. Your bank or credit or debit card company may convert the payment into the local currency and charge fees, resulting in differences between the amount displayed on trackandtackle.com, and the final amount charged to your bank account or credit or debit card statement. Please contact your bank or card company if you have any questions concerning any applicable conversion or fees.

Use of the Website

As a condition of your use of this Website, you warrant that (i) all information supplied by you on this Website is true, accurate, current and complete, (ii) if you have a Website account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than you and (iii) you are 18 years of age or older in order to register for an account and contribute to our website. Website does not knowingly collect the information of anyone under the age of 18. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.

Prohibited Use

The content and information on this Website (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other material), as well as the infrastructure used to provide such content and information, is proprietary to us. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:

(i) use this Website or its contents for any commercial purpose;

(ii) access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;

(iii) violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;

(iv) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;

(v) deep-link to any portion of this Website for any purpose without our express written permission; or

(vi) “frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization.

(vii) attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by structureddomains.com in connection with the Website or the services

Indemnification

You agree to defend and indemnify the Website and its parents, subsidiaries, affiliates and any of its officers, directors, employees or agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

(i) your breach of these Terms and Conditions or the documents referenced herein;

(ii) your violation of any law or the rights of a third party; or

(iii) your use of this Website.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERRORS. Website DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE RESORT, LODGE, CAMP, OUTPOST, BOAT, CABIN, AIR, CRUISE, CAR, PACKAGE AND ANY OTHER TRAVEL PRODUCTS DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, THE PRICING, PHOTOGRAPHS, LIST OF ACCOMODATION/BOAT AMENITIES, GENERAL PRODUCT DESCRIPTIONS, ETC.).

Website MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. trackandtackle.com DISCLAIM ALL WARRANTIES AND CONDITIONS THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM Website , ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. trackandtackle.com HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.

IN NO EVENT SHALL Website BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEB SITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF Website HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of Website.

Links to Other Websites

Our Site contains links to other websites. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. Other sites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.

Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions.

User Comments, Feedback, Submissions and Associated Material

If, at our request, you send certain specific submissions (for example url, domain name, contest entries, photos) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium, any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product/service descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Currency Converter

If a currency converter is provided on Track & Tackle's websites and applications, currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes may not be updated on a daily basis. The information supplied by this application is believed to be accurate, but Track & Tackle, and/or its affiliates do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.
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